Refunds are accepted within 14 days of delivered. Buyer is responsible for returning the item to the address provided in the package as well as the postage costs. The item must be returned in its original condition.
No Exchanges are accepted.
If the item is damaged or lost - client needs to contact us at firstname.lastname@example.org to receive replacement.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your replacement product to reach you, may vary.